Your Privacy Is Our Responsibility

Kriaky Privacy Policy

Every piece of your information is safe at kriaky. What we collect, how we use it, and how we protect it — all of it is laid out transparently here.

Last updated: January 2026

How We Data Protection Do

Kriaky's security practices meet the highest industry standards.

SSL Encryption

All your data at kriaky is protected by 256-bit SSL encryption. Every transaction — from deposits to personal information — is fully encrypted.

Not Shared with Third Parties

Your personal information is never sold to third parties. kriaky does not share your data with anyone except where required by law.

Secure Data Storage

All data stored on kriaky's servers is held in encrypted databases. Regular security audits ensure that unauthorized access is not possible.

Minimal Data Collection

Kriaky collects only the data needed to deliver its services. Requesting or storing unnecessary personal information is against our policy.

Identity Verification Protection

Identity information submitted during the KYC process is stored with the highest level of security and can only be accessed by authorized personnel.

Right to Erasure

You have every right to request the correction or deletion of your data at kriaky. We are obligated to fulfil your request within a set timeframe.

1. Introduction

Welcome to kriaky. Your privacy matters to us. This Privacy Policy explains in detail how kriaky collects your personal information, how it is used, who it may be shared with, and how it is kept secure.

By using the kriaky.net website, you are considered to have agreed to this Privacy Policy. If you disagree with any part of this policy, please stop using our services and contact our support team.

This policy applies only to kriaky.net. Third-party websites and services have their own privacy policies, and kriaky is not responsible for them. We reserve the right to update this policy at any time, and any changes will be announced on the website.

Important: Our Privacy Policy was last updated in January 2026. Visit this page regularly to stay informed of any changes.

2. Information We Collect

Kriaky collects only the information necessary to provide and improve its services. The types of data collected are described below.

Information Collected at Registration

  • Full Name: For identity verification and account security.
  • Date of Birth: To confirm age verification (minimum 18 years).
  • Email Address: For communication and account security purposes.
  • Mobile Number: For two-step verification and emergency contact purposes.
  • Address: For KYC verification and legal compliance purposes.
  • Username & Password: For account access (passwords are always hashed).

Information Collected During KYC Verification

  • A copy of your national ID card or passport.
  • Proof of address (e.g. a utility bill or bank statement).
  • Selfie or video verification (in specific cases).

Automatically Collected Information

  • IP Address: For security verification and fraud prevention.
  • Device Information: Browser type, operating system, and screen resolution.
  • Cookies & Session Data: To enhance the user experience.
  • Gaming Activity Log: For dispute resolution and security purposes.

kriaky never stores your password in plain text. All passwords are encrypted using industry-standard hashing algorithms.

3. Purpose of Data Use

Kriaky uses the data it collects solely for specific, legitimate purposes. The key purposes are outlined transparently below.

  • Account Management: Ensuring secure registration, login, and account protection.
  • Payment Processing: Ensuring deposits and withdrawals are completed securely.
  • Customer Support: Resolving your issues quickly and effectively.
  • Fraud Prevention: Detecting and blocking suspicious activity.
  • Legal Compliance: Complying with regulatory authority directives.
  • Service Improvement: Analytics to improve the user experience.
  • Promotional Communications: Sending you offers and updates when you have given consent.

You can opt out of promotional emails or SMS at any time. Go to your account settings to update your notification preferences, or contact support.

4. Data Sharing Policy

Kriaky never sells your data or shares it with unauthorized third parties. In certain circumstances, however, a limited amount of information may need to be shared.

Circumstances in Which Data May Be Shared

  • Payment Processors: With mobile banking and e-wallet service providers solely to process transactions.
  • KYC Partner: With approved verification service providers for identity checks.
  • Legal Authorities: Upon direct order from a court or regulatory authority.
  • Game Provider: Shared with game software companies solely for the purpose of operating gaming activities.

Before sharing data with any third party, kriaky ensures they follow the same high privacy standards and are bound by a formal agreement.

5. Cookies Policy

Kriaky uses cookies on its website to enhance your browsing experience and keep certain core service features active.

Cookie Types

  • Essential Cookies: These are required to maintain your login session and ensure security. They cannot be disabled.
  • Performance Cookies: Used to analyze page traffic and improve the website.
  • Functional Cookies: Used to remember your preferred language and settings.
  • Marketing Cookies: Used to show you relevant offers based on your preferences. You can turn these off at any time.

Cookies can be managed through your browser settings. Please note that disabling essential cookies may cause some features of the kriaky website to not function properly.

6. Data Security Measures

Kriaky employs industry-leading technical and organizational measures to protect your data. Our security infrastructure is regularly updated and audited.

  • 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Regular Security Audits: Audited by a third-party expert team.
  • Firewall & Intrusion Detection: Prevention of unauthorized access.
  • Restricted Employee Access: Only authorised staff can access specific data.
  • Data Backup: Regular encrypted backups stored in a secure location.

In the event of a security breach, kriaky will immediately notify affected users and take swift action to secure any compromised data.

7. Your Rights

Kriaky puts you in full control of your personal information. You have the following rights.

Rights Description Status
View Information You may request details of all the information we hold about you. Available
Data Correction You can request corrections to any inaccurate or outdated information. Available
Data Deletion If you close your account, you may request that your data be deleted. Available
Data Portability You may request a copy of your data in a secure file. Available
Marketing Opt-Out You can opt out of promotional communications at any time. Available

Contact the support team to exercise your rights. We are required to respond within 30 days of receiving your request.

8. Data Retention Period

Kriaky follows a clear data retention policy. Some information is kept for a defined period to meet legal obligations.

  • Account Information: For the duration your account is active and for 5 years after closure.
  • KYC Document: Retained for up to 7 years as required by law.
  • Transaction Records: Up to 5 years after the last transaction.
  • Gaming Log: 2 years for security and dispute resolution purposes.
  • Marketing Data: Deleted immediately upon opting out.

Once the retention period expires, data is permanently and securely deleted. Retention is not extended unless required by legal obligation.

9. Contact

If you have any questions, feedback, or complaints about this Privacy Policy, please contact our support team. We aim to respond within 7 business days.

Contact Channels

  • Email: [email protected]
  • Live Chat: Click the live chat icon at the bottom of the website.
  • Support Tickets: Log in and submit a request through the Support section.

Protecting your privacy is our priority. Any security-related complaints are resolved promptly.

Start Safe Gaming

Your data is safe at kriaky. Create an account to enjoy a secure gaming experience and claim your welcome bonus.

বাংলা