We believe entertainment should be enjoyable, not stressful. On Kriaky, you are always in control.
Learn about the tools and measures Kriaky has in place to support responsible gaming.
Decide in advance how much you will deposit each day, week, or month. Once you reach your limit, the system will automatically stop you.
After a set period of play, Kriaky will remind you to take a break. This feature helps prevent excessive time spent on the platform.
If you feel you need a break, you can request to temporarily suspend your account for anywhere between 30 days and 5 years.
You can view a detailed record of every transaction and gaming session at any time. Transparency is a core principle for us.
Only individuals aged 18 or above may register on Kriaky. Protecting minors is our highest responsibility.
Our live chat team is available at all times for any concerns, including advice on responsible gaming.
Responsible gaming on Kriaky is more than a policy — it is part of our culture. We believe online gaming should be a source of entertainment, not financial stress or anxiety. Responsible gaming means knowing your limits, staying within your time and budget, and playing mindfully.
Online gaming is growing rapidly in Bangladesh, but it can be hard to notice when entertainment turns into addiction. Kriaky helps you identify that moment early and put the necessary limits in place. Every protective tool on our platform is designed to keep you informed and in control.
Our responsible gaming policy rests on three pillars — awareness, control, and support. Kriaky actively helps every user across all three.
To promote responsible gaming on Kriaky, we follow internationally recognized guidelines. Every user must read and agree to these policies at registration — this is not a formality, it is a mutual commitment.
People often do not realize when their gaming habits have become problematic. Kriaky advises you to watch out for the following signs:
If you notice one or more of these signs in yourself, don't wait — use Kriaky's self-exclusion feature or reach out to our support team right away.
Kriaky strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and any suspicious account is subject to investigation. If you have children or teenagers at home:
We encourage parents to have open conversations with their children about the risks and responsibilities of online gaming. Kriaky is always committed to protecting families.
Self-Exclusion on Kriaky is a powerful tool that lets you take a break from gaming for a set period of time. It is simple to use and highly effective.
Log in to your Kriaky account and go to "Account Settings".
Look for the "Responsible Gaming" menu in your settings.
Choose a deposit limit, session timer, or self-exclusion period.
Confirm your selection. Changes will take effect immediately.
Recognizing the need for responsible gaming takes courage. If you feel gaming is having a negative impact on your life, contact the Kriaky support team today. Our trained staff will help guide you in the right direction, without judgment.
Kriaky believes that responsible gaming benefits not just the individual, but the whole family and community. Together, we can make gaming a healthy and enjoyable experience.
For any issues, get in touch with us:
Here you will find answers to the most frequently asked questions about responsible gaming.
Register on Kriaky and become part of a safe, responsible gaming experience.